Privacy Policy
This privacy policy explains what Ser Aymeric (“we”, “our”, or “us”) stores about you when you use it on Discord and on this website, why, for how long, and how to have it removed.
Message Content
Ser Aymeric does not request or enable Discord’s Message Content Intent, which grants access to the content of channel conversations. We do not store the content of messages you send in Discord. We do however save the text you enter in the settings for features on this website.
About Discord’s privileged intentsNecessary Data Only
We only store data that is necessary to provide the features your community’s admins have turned on. We do not use your data for advertising or sell it.
Discord's Developer Policy
Ser Aymeric is operated under Discord's Developer Policy. Discord's policy explains the platform rules that apply to bots.
Discord's Developer PolicyData Collection
This section describes the data Ser Aymeric stores and why.
Discord user data
Ser Aymeric may store your Discord user id, username and avatar where an individual feature requires it, for example:
- to display your profile when you sign in to this website;
- to attribute experience points, cookies and reputation where those features are used;
- to count your messages and minutes spent in voice chat where the Insights feature is enabled;
- to record events or giveaways you participate in, where those features are enabled.
OAuth2 tokens
When you log in to this website with Discord, we store the tokens Discord provides, encrypted, so that we can make requests to Discord on your behalf. These requests confirm which servers you belong to and what permissions you hold in them. We use this information to check your access to server dashboards and let you navigate between the servers you manage on this website.
About OAuth2 on DiscordFinal Fantasy XIV character data
When you save or link your character using the /iam or /iamid commands, we store your character’s Lodestone ID, name and world. We use the world to determine your character’s data center. This information lets us display your character in features such as profile, equipment and portrait cards. When you use the relevant commands, we send your character ID to FFXIV Collect, and your character’s name, world and region to FF Logs.
Billing Information
Your billing information is stored by Stripe or Patreon, depending on which service you use. We link your customer or membership ID to your Discord ID and the IDs of the servers you nominate for premium. We do not store your payment details or personally identifiable information in our own database.
Encryption
We use encryption to protect your data in transit and at rest.
Data Retention
Feature settings and account records are retained while needed to operate the service and manage existing access. Some activity and temporary records expire automatically; other records remain until removed through a feature or a support request.
Removing Ser Aymeric from a server triggers deletion of its configuration and supported server-scoped feature records. This does not automatically erase your website account, global profile, payment-provider records or backup copies.
Backups and diagnostic records are separate from live feature data and may remain until their retention period expires. Billing records may need to be retained to manage existing agreements, disputes or legal obligations. Contact us about the scope of a deletion request.
Resetting member levels or cookies only resets those statistics. It is not an account-deletion request and does not erase all personal data.
Third Parties
Discord
Ser Aymeric may store Discord server (guild) IDs, user IDs, channel IDs and role IDs to provide the features you use. These include automatically assigning roles, posting messages to your channels, and letting you earn cookies and experience points when those features are enabled.
Discord's Privacy PolicyCloudflare
Cloudflare protects this website. It processes website traffic, including IP addresses. We also use Cloudflare R2 to store service files and database backups.
Cloudflare’s Privacy PolicyGrafana Cloud
We use Grafana Cloud to monitor server performance and investigate faults and abuse. Operational and security logs may include IP addresses, browser information, request paths, response codes, account and server IDs, and the outcome of actions such as signing in or changing settings. We exclude query strings, authentication tokens, cookies and submitted settings from these structured logs.
Grafana Labs’ Privacy PolicySentry
We use Sentry to monitor the health of the application through logs and error reports. If an error occurs, the report may include your user ID, server ID, command and command ID to help us investigate and fix problems.
Sentry's Privacy PolicyStripe
Stripe manages billing for existing premium subscriptions and holds your billing contact and payment details. Our website uses restricted API keys to read the subscription information needed to maintain your premium access. We retain Discord and Stripe identifiers and subscription status on our servers.
When you open Stripe’s billing portal, you need access to the billing email address associated with your Stripe subscription. Stripe sends a login link to that address. Stripe manages this sign-in process and the billing portal; Ser Aymeric does not.
Stripe’s Privacy PolicyYour Rights
Contact us to request deletion of any data related to your user ID, or to ask us to stop using it.
Contact
Email us at [email protected], or ask one of the @Developers in our support Discord.
Support server